FAQ

Access a wide range of features and integrations to streamline bookings, payments, notifications, and calendar sync for your software. Easily connect with third-party tools to automate tasks and provide a smooth experience for both you and your clients.

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Frequently Asked Questions

Employees have the ability to log into their accounts. To enable this, go to Settings > Users & Roles. Locate the three-dot menu beside each user’s name; from this menu, you can activate account login for an employee. If login access is already turned on, ou can also change their password through the same menu.

Yes, this can be accomplished via Account Settings. Instead of utilizing the Features & Integrations section for Google or Outlook Calendar, employees should sign into their accounts and go to Account Settings. There, they can connect and oversee multiple Google or Outlook calendars directly.

Absolutely! If you want to update your subdomain (for example, changing from yourname.bookablesites.com to newname.bookablesites.com), simply contact our support team with your new preference. This modification isn’t accessible in the dashboard, but our team will handle it for you.

At the moment, you can’t automatically restrict a time slot once a specified minimum of public bookings is achieved. However, you can utilize the Group Booking feature with private bookings:

  • Activate private bookings within Group Booking.
  • Establish a minimum group size for the service.
  • If a customer books for a group that meets your minimum or maximum, the time slot will be marked as a private group appointment and won’t be open to others.

This approach allows you to prevent additional bookings for a time slot once sufficient participants have been arranged.

Yes, you can integrate the booking form into any other website with ease. In the Admin Section, click “Share Booking” at the top. You can create an embed code for all services and categories by leaving the filters empty, or narrow it down by choosing specific categories, services, employees, locations, or dates. Once you’ve set your preferences,copy the generated embed code and place it into the webpage where you want the booking form to display.

The system doesn’t allow booking multiple services at once by default, but you can work around this using Extras. For example:

  • Beard Trim can have “Haircut” and “Ear Waxing” as extras
  • Haircut can offer “Beard Trim” and “Ear Waxing” as extras
  • Ear Waxing can include “Beard Trim” and “Haircut” as extras

This configuration allows customers to include supplementary services to their appointment via the Extras feature. You can set individual prices and durations for each extra, making it simple for clients to personalize their bookings with additional services.

Definitely! You can activate the SMTP feature to send emails using your own address and customize the settings for customer notifications.

Yes, the system supports employees operating at multiple locations. While each employee has a default location assigned, you can easily add others in the “Working Hours” section. Go to the “Working Hours” tab, edit the time slots, and allocate different or various locations as required for each shift. This makes it straightforward to handle adaptable schedules across different sites.